.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Research Study Advancement Honor for Artificial Intelligence Contact Centers and called a Leader in 2 Aragon Investigation Planet rumors: AI Broker Platforms in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. The firm was actually acknowledged as one of the most key provider in the AI Agent Operating systems report.At the center of Five9’s development is their vision for The brand new CX, where Artificial Intelligence Agents as well as AI-empowered Human Brokers work together to deliver hyper-personalized consumer experiences. The company recently offered brand new developments consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use modern technology in market development as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research study Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study Globe: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Agents artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually additionally named a Leader in The Aragon Study Planet for AI Representative Operating Systems in the ICC, 2025 and also Aragon Analysis Entire World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX Platform, has actually been named a champion of the 2024 Aragon Analysis Development Award for Artificial Intelligence Connect With Centers. Also, Five9 has been named a Forerunner in two Aragon Study Globe records: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Contact Facility, 2025. This recognition coming from Aragon Research study emphasizes Five9’s posture as a forerunner in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 document jobs Five9 as one of the most
critical vendor ranked in
the record, realizing Five9 s critical vision for AI-driven development in CX. At the core of this particular innovation is actually Five9’s outlook for The brand-new CX where AI Brokers and AI-empowered Person Agents team up to supply hyper-personalized, effortless customer knowledge. Through empowering services to supply transformative customer communications while minimizing costs as well as enhancing productivity, Five9 is actually specifying new specifications for AI-powered solutions in the call facility market.
AI is fundamental for developing awesome customer expertises, as well as our company are recognized to be identified by AragonAnalysis as cutting-edge for our efforts to push the smart connect with facility forward, claimed Jonathan Rosenberg, Principal Modern Technology Police Officer and Head of Artificial Intelligence, Five9. Our emphasis has been actually, and also are going to continue to be, assisting businesses supply those experiences with simple devices and also abilities. Along with each new development, our experts take a breakthrough for each Five9 and for the industry overall.
The Aragon Analysis Technology honor pinpoints service providers leveraging ideal use technology to not merely conform as markets transform, yet to definitely interrupt and educate just how their markets will progress. Five9 was officially provided along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study honors ceremony.Five9’s dedication to advancement, specifically its vision for combinationing AI Representatives as well as AI-empowered Person Professionals, is specifying a brand new requirement for exactly how companies can easily supply hyper-personalized as well as seamless consumer expertises, mentioned Jim Lundy, Creator, Chief Executive Officer and also Lead Analyst, Aragon Investigation. This award and document id improves Five9’s devotion to supplying artificial intelligence innovations for CX.
Earlier this year, the firm offered brand-new innovations, including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Representatives, that completely transform the means business move toward CX, driving far better end results for both consumers and also brokers. Concerning Five9. The Five9 Intelligent CX System, powered by Five9 Wizard AI, delivers a thorough suite of solutions to power AI-elevated customer knowledge that deliver far better business outcomes as well as Take Joy to CX.
Our merged cloud-native offering permits hyper-personalized consumer adventures and more enabled employees, making every client communication much more linked, simple, and personal. Relied on through 2,500 +consumers and also 1,400+ companions globally, Five9 unites the energy of AI, our platform, and also our people to steer AI-elevated CX.For more information, check out www.five9.com. Interact with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Liberties Booked.
The identification of an Aragon Investigation honor winner is not a recommendation by Aragon Study of any kind of supplier, product, or solution. Scenery resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major awards did Five9( FIVN) succeed in 2024 coming from Aragon Research study? Five9 succeeded the 2024 Aragon Analysis Development Award for Artificial Intelligence Contact Centers and also was actually called a Leader in 2 Aragon Research Globe records: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What new AI products performed Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to completely transform client expertise management.Exactly how carries out Five9’s( FIVN )BRAND-NEW CX vision influence customer service? Five9’s NEW CX sight combines artificial intelligence Professionals along with AI-empowered Human Representatives to provide hyper-personalized, straightforward clientadventures while lowering prices and boosting performance.
What was Five9’s( FIVN) important job in the Aragon Study Planet 2025 document? Five9was installed as the best calculated supplier in the artificial intelligence Agent Operating Systems in the ICC, 2025 report, identifying their key eyesight for AI-driven innovation in CX. When performed Five9( FIVN) get the AragonResearch Advancement
Award
?
Five9 was actually formally shown along with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.